IMPORTANT: Select your appropriate Annual Maintenance path from the drop-down menu before proceeding to the checkout. This page is for owners of the following products:
ARTS PDF Products
- ARTS PDF Split and Merge
- ARTS PDF Crackerjack
- ARTS PDF Stamper
- ARTS PDF Aerialist
- ARTS PDF Aerialist Professional
- ARTS PDF Variform Lite
- ARTS PDF Variform Plus
- ARTS PDF Split Pro
Annual Maintenance Subscriptions
Maintenance is a support contract issued on a per-license basis with each product license. Owners of annual maintenance are entitled to free upgrades (whether to minor or major release versions) and priority email support over a period of 12 months from the initial purchase. A maintenance subscription can be renewed annually and is charged at approximately 20% of the product price.
ARTS PDF Upgrade Policy
ARTS PDF product releases fall into two categories, referred to as major and minor releases. A major release is normally identified by a change in the first digit of its release version number, i.e. 1.2 -> 2.0. A minor release generally signifies a bug fix or minor feature enhancement. This can be identified by an increment in one of the successive release numbers, i.e. 2.1 -> 2.2, 2.1 -> 2.1.1.
- Minor releases are issued free to customers who own the same major version (1.X, 2.X, 3.X).
- Major releases are issued free to customers who purchased their license within the prior 60 days.
- An active maintenance subscription entitles a customer to all updates without additional charge (major and minor Releases).
- Customers who do not have a maintenance subscription or those not eligible to renew it, will be required to pay to upgrade.
- The upgrade price for a major release will be approximately 40% of the products retail price.
Multiple License Owners
If you are want to purchase more than one Annual Maintenance, please contact us at support@pdfstore.com